Pylon Privacy Policy 

Last Revised: 06/2021

We strongly believe in protecting the privacy rights of the users and/or visitors of ( and all PylonPayments owned and/or operated websites that are linked to ( by PylonPayments and its affiliates. Thus, it is important that we clearly describe what personal information we collect; with whom/how we share your personal information; and how you can limit our sharing of your PII. In short, we are committed to your privacy.

Our Site and Services are provided in connection with the name PylonPayments on behalf of PylonPayments and its affiliates. 

Information we collect and how we use it

We will refer, in this document, to two types of information: Personally Identifiable Information and Non-Personally Identifiable Information. “Personally Identifiable Information” (also abbreviated to “PII”) is information that can be traced to your identity (e.g., name, address, phone number, etc.). “Non-Personally Identifiable Information” (also abbreviated to “NPI”) is all other such information that cannot be traced to your identity.

Non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us while such User is entering into and/or using the Site. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information, and may contain, among other things, the activity of the User on the Site, type of operating system, User’s ‘click-stream’ or searches on the Site, type and version of browser, keyboard language, screen resolution, etc. 

Personally Identifiable Information: Through our Sites, we may collect the following information:

Users of the Site automatically provide their IP address mainly for enhancing the User’s experience and for geo-location and security purposes as further detailed below. 

In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User (e.g. in the contact form on the Site; Identification Information – your name, street address, email address, date of birth, and SSN (or other governmental issued verification numbers).

Device Information –

We also may obtain information about you: (a) from your mobile device such as your device type, machine or mobile device identification number, geo-location, time zone, language setting, browser type, and IP address, and (b) from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes.  

Cookies: When you visit the Sites, we may assign your computer one or more cookies, to facilitate access to our websites, to personalize your online experience, and to record information about your visit to the Sites. Through the use of a cookie, we also may automatically collect information about your online activity on the Sites, such as the web pages you visit, the links or advertisements you click, or the other actions you conduct while visiting the Sites if you have enabled cookies. You may disable the use of cookies through your browser.

We use all of this information to analyze trends among our users to help improve our Applications and services offered. Additionally, we may disclose your information: (i) in response to a subpoena, court order, or a request for cooperation from law enforcement agencies; (ii) to defend against legal claims; (iii) when we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding illegal activity, fraud or wrongdoing; (iv) to protect the rights, property, and safety of our company, users, employees or others; (v) to enforce our website terms; (vi) in the event of a substantial corporate transaction, such as the sale of our business, merger, or consolidation; or (vii) as otherwise required by law.

The previous paragraphs notwithstanding, we will not disclose your PII or NPI, and all of the information collected is used solely for analytical purposes connected to the operation of the website.

We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance to the TOU and the Privacy Policy.

We take reasonable measures to maintain the security and integrity of our Site and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. In addition we employ highly secure services design and implementation using encryption and architecture mechanisms.

Children Accessing the Sites or Our Products

We do not knowingly collect any personal information from children under the age of 13 and our products and website are not intended for the use of such children. Should it be revealed to us that we have inadvertently collected information from children under the age of 13, then we will take reasonable measures to eliminate such data from our servers. Please contact PylonPayments at  if you have reasons to suspect that Pylon collected Personal Information from children under the age of 13 and will delete that information as quickly as possible.

Review of Information

You can request access to your personal information (if any) that we keep on record and we will provide you with access to such personal information. Please contact us at 

We take reasonable steps to make sure that the personal information we collect, use, or disclose is accurate, complete, up-to-date, relevant, and not misleading, if you believe any information that we keep on record is inaccurate, incomplete, out-of-date, irrelevant, or misleading, you may request that it be corrected. There is no fee for requesting access to your personal information; however, we may charge you the reasonable administrative costs of processing your request.

Modification of This Privacy Policy

We may modify our Privacy Policy, in whole or in part, to address any changes that we feel are necessary. We may or may not notify you via email or the Sites, but we will always change the date indicated at the beginning of this document. Any changes we make to our privacy policy shall be effective as of this above date and replace any prior privacy policy, whenever enacted. Thus, it is important that you periodically review this document to ensure your understanding is up to date.

Your acceptance 

By using, connecting, entering, accessing this Site, you accept the terms of this privacy policy and our  terms of use ( In the event that you do not agree with the use of your information as described herein, do not use the Applications.

Have a question or want to get in touch with the Pylon team? Our friendly, in-house team of Pylon experts is waiting to connect. You are most welcome to send us an e-mail to support@